No ramp up time needed to move away from HTC touch screen to scroll ball on Blackberry, because the touch screen doesn't do what you want to do, the scroll ball puts you in full control, does what you want.
Sprint customer service was the best experience so far. We received the phone in mail and we had to call customer service to activate it. It was a friendly experience, forthright in explaining that Browser may not be enabled yet, they kept calling us back until everything is configured, over couple of days.
We haven't yet missed the features of Windows Mobile.
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